About Therapy

Throughout our lives, we are faced with difficulties that we struggle to overcome. For some, this is due to external factors such as work, school, stress, trauma and loss. For others, it is internal processes such as self-critical thinking, overwhelming anxiety and panic and self-destructive behaviour. Psychotherapy is a way of understanding yourself, and what contributes to your distress.
Clients have an active part to play in their treatment plan and, as such, will be encouraged to take part in out-of-session tasks to consolidate their learning from therapy.

At Psychotherapy Services, I only offer ‘evidence-based’ therapies, ensuring that the best chance of recovery and wellbeing. In particular, I provide cognitive-behavioural therapy (CBT) and eye-movement desensitisation and reprocessing therapy (EMDR). These therapies have, time and time again, shown that they are helpful in the treatment of many problems that impact our psychological wellbeing.


Psychotherapy Services Ltd. offers confidential treatments in that notes, audio recordings and video recordings are kept secure and information is obtained, processed and stored in compliance with the General Data Protection Regulation. Further information can be found at: www.psychotherapy-services.com/information-and-privacy
In instances where harm may come to you or a third party it may be necessary to breach confidentiality, as might issues regarding Child Protection and the Protection of Vulnerable Adults. Where possible, this will be done with your consent, however this cannot be guaranteed if it compromises the safety of you or a third party.

When working with children and young people (C/YP), information disclosed by the child or young person will not be shared with parents/guardians, other than in the following instances: 

  • The therapist and client (C/YP) agrees a format for information sharing (e.g., the client summarising the session content, at the end of therapy sessions to a parent/guardian)
  • Where a serious risk of harm to the client (C/YP), or a third party is disclosed, and sharing information is required to minimise this risk.

If you are unable to attend an appointment, you must give at least 48 hours notice. If you cancel on the day of the appointment, or fail to attend an appointment without notice, this will be counted as non-attendance, and you will be charged for the session. Likewise, if you are more than 15 minutes late for your appointment without discussing this, it will count as non-attendance and you will be charged. 
It will be the client’s responsibility to contact the therapist to arrange further sessions after non-attendance.
Frequent cancellations/non-attendances cause therapy to be disjointed and will result in poorer outcomes.

If you have paid in advance for a block of sessions, and you are unable to fulfil your commitment to these sessions, a partial refund will be at the discretion of your therapist.

Appointment Location

Appointments take place at The Therapy Rooms, 23 Cheapside, Wakefield WF1 2TF

Treatment Planning

The number of sessions and type of therapy will be guided by clinical need and rationale and will vary depending on numerous factors such as complexity and willingness of the client. Every four sessions, the therapist and service user will review the progress made and evaluate the need for more sessions. 


The cost of sessions will be discussed prior to first session. An invoice will be sent at agreed intervals throughout therapy, and payment should be made before the next arranged appointment. If two or more sessions are completed, but have not been paid for, therapy will be discontinued. Refunds are not available for sessions that have been completed. If a session has been paid for, but not completed, a partial refund may be offered and is at the therapist’s discretion.


The agreement between a client and therapist is a professional, collaborative, working relationship where the therapist offers psychological treatment using clinical evidence and research. By either submitting a referral or attending sessions, you are consenting to the treatment. 
You have the right to withdraw from the treatment at any time and you will have the opportunity to raise any concerns at any time within the sessions. 

Feedback and Complaints

You will be frequently given the opportunity to provide feedback within therapy sessions. You can provide constructive feedback at any time to your therapist. If you wish to make a complaint, please consult the BABCP‘s complaints procedure.


If, throughout the therapy process you feel as though you may be at risk to yourself or others, you must contact your GP and/or emergency services. 
Your therapist may be unable to respond to messages immediately. If you leave a message, your therapist will endeavor to contact you at the earliest opportunity, however this may take 1-2 working days.